53,100 $

Median Base Salary

How much does a Information Technology Support Specialist make in Austin ?

The base salary for a Information Technology Support Specialist in Austin is 53,100 $. Also known as: it support specialist, Help desk technician, Computer support specialist, IT technician, Desktop support specialist, Network support specialist.
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53,100 $

Median Base Salary (percentile 50th)

1194 observations

Excellent Confidence

12,600 $ Bonus per year

25,300 $ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: March 23, 2024)

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26000.0 $

Min salary

76000.0 $

Max salary

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👤 Information Technology Support Specialist in 📍 Austin

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Carles Font

CEO and Partner | Q-tech

Responsibilities:\n •Provide technical support to end users for hardware, software, and network issues •Install, configure, and maintain computer systems and peripherals •Troubleshoot and resolve technical problems through phone, email, or in person •Document and track support issues and resolutions •Assist in the implementation and maintenance of IT systems and infrastructure •Collaborate with other IT team members to ensure smooth operations Requirements:\n •High school diploma or equivalent; some college coursework in IT or related field preferred •Strong problem-solving and communication skills •Basic understanding of computer hardware, operating systems, and networking concepts •Ability to work independently and in a team environment •Customer service-oriented with a patient and professional demeanor •Willingness to learn and adapt to new technologies and processes Preferred skills:\n •A+ or other relevant IT certifications •Familiarity with help desk ticketing systems •Experience with remote desktop support tools •Knowledge of IT security best practices •Understanding of mobile device management •Basic understanding of ITIL framework',

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